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1. What is AMI?
2. Why AMI?
3. Why was the metering system changed?
4. What are the benefits of the Advanced Metering Infrastructure (AMI) system?
5. How does it work?
6. How will I know my bill is accurate?
7. Will I see an increase in my water bill?
8. What information is transmitted, and is my account information secure?
9. Will the AMI device's radio signals affect the operation of other electronic devices in my home?
10. Are there any potential health concerns with the radio signals?
11. Is the AMI technology safe?
12. How can I read my AMI water meter?
13. Can I view my water usage online?
14. How can I check for a water leak?

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1. Who do I call if there is a stray animal in my neighborhood?
2. Where can I find help with rodent, mosquito, fly, or pest problems?
3. How do I have a bee hive removed from my yard?

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1. How do I contact the Better Business Bureau?
2. How do I get information on business licenses?
3. How do I register as a contractor or vendor with the city?
4. How do I contact the local Chamber of Commerce?

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1. Where do I go for birth certificates and marriage certificates?

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1. Who are my United States and California congressional members?
2. Who are my City Council members?
3. When is the next scheduled City Council meeting?

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1. Where is the City Hall located?
2. How do I contact a city department?
3. What are the hours of operation for City Hall?
4. Do you give tours of City Hall?

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1. Where is the closest DMV office?
2. How do I find out about the local Boys and Girls Club?
3. What hospitals are located in Fountain Valley?
4. Where is the Fountain Valley Post Office located?
5. What school district do I live in and how do I contact them?
6. Where is the closest Social Security Office?
7. How do I find information about the Fountain Valley Public Library?

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1. Who can register to vote?
2. Where is my polling place?
3. What hours are polling place locations open?

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1. Where are the City of Fountain Valley's current job vacancies listed?
2. Who will see my application materials?
3. What information will I be asked to provide?
4. What if I do not have access to a computer with internet service?
5. Must I have an email address to apply for a city position?
6. Must I set up a "user account" to apply online?
7. How do I apply for a position?
8. How do I save my application?
9. How do I print a copy of my completed application?
10. How do I know if my application was received by the City of Fountain Valley?
11. What is a final filing date?
12. What is a continuous recruitment?
13. Can I submit a resume?
14. What if I am interested in a position which is currently not open?
15. Can I review the status of my application?
16. If I apply for more than one position, do I need to submit a separate application?
17. How will I be notified regarding the status of the position for which I applied?
18. What if I have additional questions?
19. What jobs are currently open with the city?

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1. How can I find out if my home or business is in a flood zone?
2. I have a question about Parkway Trees, where can I find information?
3. How do I report graffiti?
4. How do I report water pollution?
5. Where do I find out about recycling opportunities for my business?

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1. When does a property need to be registered?
2. How is a property registered?
3. What are the penalties for not registering?
4. What are lienholder/lender responsibilities?
5. Who is responsible for the maintenance of the property?

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1. How does a homeowner apply?
2. Who is eligible for the program?
3. What types of improvements are eligible?

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1. How do I get help with my cable TV question or complaint?

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1. Can someone go through my trash on my curb? Can they be cited and fined?
2. Is it legal in Fountain Valley to shoot a BB or pellet gun in your backyard?
3. Is writing a bad check (insufficient fund) a crime in Fountain Valley? Can I come to file a police report?
4. What can I do about a barking dog problem?
5. What is the current law on child safety seats?
6. Would I get in trouble if I skate (as in just rolling around) at night in a parking lot?

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1. What do I need if I am constructing a new building?
2. What forms do I need before I start a new business?
3. How do I modify an existing conditional use permit?
4. How do I apply for a sign permit?
5. How do I apply for a temporary use permit (parking lot sale, seasonal sale)?
6. How do I apply to build a new housing development?
7. What if I am building a block wall?
8. I want to build a garage, gazebo, or other simple structure. Where can I find information on the building requirements?
9. What do I need if I want to build a pool, spa, or pond?
10. What are the requirements if I want to install a new air conditioner or pool and spa equipment?
11. I want to add a second unit to my single-family lot. What are the construction requirements?
12. I want to landscape my front yard. What are the building requirements?
13. Do I need a building permit for a home improvement?
14. Who do I call about a code enforcement issue or complaint?
15. How is a property registered?

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1. Where is the Fountain Valley Police Department located?
2. I'm being pulled over by the police. What do I do now?
3. I collect police patches. Does FVPD trade or send out patches?
4. What are your hours and how can I contact you?
5. Where can I find out if we need a permit for our home alarm?
6. I need 2 signed, stamped, and sealed original police reports/background check/letters of good conduct. How do I obtain these forms? What are the fees? How long would it take?
7. Who do I need to contact to have an extra-patrol request for juveniles drinking alcohol in a neighborhood street?
8. How do I join Police Explorers?
9. How can I join the police department?
10. Can I view police reports online?
11. I need to be fingerprinted for pre-employment screening. Do you do fingerprinting?
12. I was wondering if there is any information on impounded cars for sale/auction. I've seen so many false adds I was wondering if you have any information?
13. When are bicycle licenses issued?
14. I would like to find out crime history for a specific house address. What department should I go to for information?
15. How do I pay my parking ticket?
16. How do I get involved in Neighborhood Watch?

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1. How do I get a copy of a police report?
2. How do I get a traffic citation signed off?
3. How do I commend a police employee?
4. How do I file a complaint?

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1. Who do I call with questions about my property tax bill?

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1. Where can I dispose of hazardous waste?
2. The street light out front of my house is burned out, who do I call to fix it?
3. What is my street sweeping schedule?
4. Is it legal for people to dig through my trash cans?
5. What is my trash pickup schedule?
6. Who do I call about having my water turned on or off?
7. Who do I call to ask about the water supply or the water quality?
8. What Public Works projects are currently being bid?

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1. Are city facilities available for rental?
2. Can I reserve Heritage Park?
3. Can I make a reservation at Mile Square Park?
4. Does Fountain Valley have a Senior Club and if so, where can I find information?
5. What are the recreation classes offered?

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1. Are cities liable to maintain certain levels of public safety staffing?
2. The City of Fountain Valley requires Loco Lemon to pay $3,500 in license and permit fees?
3. Our current Fire Department paramedic deployment is not efficient and costly.
4. Questions have arisen about the need for overtime paid in the Police and Fire Departments.
5. The Mike Thompson’s Recreational Vehicle Superstore was a bad deal for the City.
6. The Police Department says electronic billboards are not a driving distraction.
7. Every business in town is required to have a conditional use permit in order to operate.
8. An article in the Orange County Register that appeared in the Dec. 18 Local section, included the headline, “Fountain Valley delays vote on LED billboard.”
9. In the same article, it is stated: “In October, then-mayor Nagel announced that he would cast a no vote due to concerns that the billboard could jeopardize the nearby Crossings development the city.
10. The proposed Clear Channel Outdoor Electronic Billboard is illegal according to the City’s Municipal Code.
11. Existing Businesses will be pushed out of the proposed Fountain Valley Crossings Specific Plan area if the new zoning is adopted.
12. The proposed Fountain Valley Crossings Specific Plan is being pushed on the city by a San Francisco developer and the Southern California Association of Governments (SCAG).

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1. Can I pay my parking ticket online?
2. Can I view traffic accident reports online?
3. Do you sign-off on fix-it tickets? If so, is there a specific time or location?
4. How do I get a permit to park on a street that has suddenly posted permit parking only (code 220507)?
5. I have corrected a citation for expired registration and need the citation signed off on. Can I just stop by the Fountain Valley Police Station and have an officer sign off on the citation?
6. I sent in payment for a traffic ticket, but it has not cleared. How can I confirm payment was received?
7. My car was rear-ended by an uninsured motorist. What recourse do we have other than small claims court? Can we file a report and have her investigated for insurance fraud?
8. My vehicle was towed by the Fountain Valley Police Department (FVPD). How do I get it back?
9. On what days during the year will residents not be ticketed for street sweeping?

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1. What are the City's water restrictions, and how do they apply to me?
2. When did the restrictions go into effect?
3. How is the 10% mandated reduction for Fountain Valley measured?
4. How will the water restrictions be enforced?
5. Why isn't the City making this more of an incentive-based approach rather than a punitive-based approach?
6. How is Fountain Valley doing its part?
7. What are the specific watering requirements for outdoor landscaping?
8. How are the time frames for each day determined?
9. When daylight saving time ends in the fall, it will be dark when we are allowed to water. Will the watering prohibition between 7 a.m. and 7 p.m. still be in effect?
10. What does 15 minutes per station per day mean?
11. If 3 days per week at 15 minutes per station = 45 minutes, can I spread my 45 minutes over more days in smaller increments?
12. What if 15 minutes per station per day is too much?
13. Why can't I choose the three days a week that I water?
14. How can I prevent runoff?
15. Watering of turf medians is prohibited. What is a turf median?
16. What resources are available to help me reduce my water use?
17. Do drip irrigation systems have the same restrictions?
18. How are soaker hoses treated?
19. Can I use water that I capture in a bucket in the shower while the water is warming up or water I used for cooking vegetables to water my plants?
20. Is the City encouraging gray water systems?
21. Why are they watering during the day at Mile Square Park?