As part of the City’s efforts to help customers manage their water usage and save money, the City is now offering all residents and businesses the capability of monitoring water consumption through the use of our new Water Customer Portal. Customers can use the portal to view their water consumption data online and to sign up to receive email alerts.
The new Water Customer Portal allows customers to view up-to-date data regarding their hourly, daily, weekly and monthly water usage and to use the information to identify potential problems, manage their water use and aid in water conservation efforts.
Each water meter transmits usage data to the network overnight from the previous day. (For additional information about the Advanced Water Metering system, please click HERE.) Water usage is reported in cubic feet (CF) on the portal. Please refer to the table to the right for assistance with conversion of CF or Billing Units to Gallons of water. One cubic foot of water equals 7.48 gallons. So the use of 100 CF of water equals 748 gallons.